SwitchDoc Labs Products

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4 Comments

  1. I’ve purchased several items from Amazon.com, and they keep shipping using inappropriate packaging. Last week I ordered two Dual WatchDog timers along with some other items from other vendors. The package came, everything together, bound in the same type of cardboard packaging that they ship books in (hard sided, no padding). The WatchDogs were totally mangled with pins bent , capacitors broken off, etc. I returned them using the Amazon RMA process and of course they were good about replacing them, but the replacements just arrives only marginally better packaged, this time using a padded envelope. The pins were popped through the bags, but it doesn’t appear they’ve been damaged… luckily. Perhaps you could speak with the folks at Amazon and explain to them that these items are fragile and need to be shipped accordingly.

    • Jim,

      Thank you for the comments. We will pass these on to Amazon. We are contacting you via private email for the Amazon order number to include in our comments to Amazon.

      Best regards,

      SDL

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